He was the founder and owner of Collcap and is now a board member of Quadpack Industries, following the merger of the two companies. John McDermott now takes on the role of Chief Operating Officer for the group, working with Manufacturing Division Director Ernesto Cara and Supply Chain Director Alex San Miguel, as the company prepares to expand its operations. Here, he tells us of his role, his plans and his experience throughout the merger.
Please explain why you are taking on this role.
Quadpack is set to expand its own manufacturing facilities and extensive global supply chain. This is a great opportunity to use my experience to assist this expansion effectively.
Describe your responsibilities as COO.
The role covers three areas: manufacturing, supply chain and quality. As COO, my main responsibility will be to commit to the group's business strategy, ensuring that operations are in line with the goals of the company.
What are your plans as COO?
First of all, we are reviewing the operational structure to identify and agree on an implementation strategy with the operations team. For example, operational alignment is of fundamental importance following the merger with Collcap.
In addition, we are recruiting a Supply Chain Director in Asia. Current partnerships will be reviewed, the quality management systems improved and audits will become stricter. The calibre of supply partners is critical as we expand our operations.
In general, operations will work to contribute strongly to improve customer service for the group. Of course, this a continuous process, as we aspire to be a world-class packaging solutions provider.
And what about the Manufacturing Division?
Well, we're always looking for the latest technology and equipment to optimise our production. In fact, we've just installed a new glass decorating line and we’re about to upgrade our laser engraving and lathe equipment at our wood factory.
Over the course of the year, we're looking to invest around €900,000 in facilities, amenities and machinery at all three of our plants: Technotraf, Quadpack Impressions and Quadpack Plastics. At the moment, we manufacture 20% of what we sell, but we have plans to double that, as the opportunities arise.
You have just merged your company, Collcap, with Quadpack. How is the transition going?
It's been challenging, in a good way, and it's headed in the right direction. This is thanks to an integration plan that was formulated before the merger took place. What we’ve been doing is identifying good practices on both sides and using this knowledge to align, optimise and upgrade our processes, particularly in the commercial, operational and financial areas. When the integration is complete, the group will have the opportunity to further enhance its strategy.
Now you have worked as part of Quadpack for a few months, what is your view of the company?
The biggest difference is scale. Quadpack is much bigger than Collcap was which, post-merger, gives us the critical mass to grow the combined business according to our plans. Coupled with a manufacturing capability, this places us in a much stronger position in the marketplace. The cultural diversity of the merged group also gives us another powerful advantage.
What is the company's reputation in the global cosmetics market?
I believe it is very positive. Our customer base and supply chain intuitively understood that the merger was a good move. Everyone is now waiting to see what happens next. For me, reputation is all about customer service. If we do our job right, our reputation will only improve in turn as we improve customer service.
You are also a board member. Can you tell us about the company's business strategy for growth?
Our business strategy runs along four axes of growth: new clients, new products and services, new geographical territories and new market categories. This includes both organic and inorganic growth, as we monitor the market for opportunities for mergers and acquisitions. The formation of Quadpack Asia Pacific as a targeted sales region fits in with this strategy to grow our presence in this region, and we have other big plans in the making, too. Just wait and see!
Building beauty brands in a disruptive landscape: an interview with The Beauty Makers
As the world changes in an accelerated pace, beauty branding is being reconfigured. In this interview, Nora Hamelin and Ambra Orini, founders of The Beauty Makers (TBM), Quadpack partner and expert in beauty marketing, brand creation and product development, guide us through these new frontiers.
Agility, the secret ingredient to respond to the crisis
Months before the pandemic turned the world upside down, Quadpack developed a new business strategy for the next 5 years. Caught by the crisis, this well thought out action plan has proven itself right and has helped the organisation have a clearer vision while it navigates stormy waters. We invited Quadpack’s COO Fabrice Revert to talk about how agility, one of the five pillars of the new strategy, is key for the future growth of the company.
How can beauty companies meet green and sustainability targets?
One of the major movements being seen across the packaging board and not just within the beauty industry is that of sustainability. As a well-known global beauty packaging supplier, and one of the top 20 European beauty solution suppliers, Quadpack takes sustainability very seriously.
Quadpack consolidates growth as it marks its position in the top 20 European beauty solution suppliers
There's no doubting that Quadpack has been working hard to grow and now benefits a dynamic presence within the beauty packaging market. The company celebrates its 15 year anniversary this year and the Quadpack name is now firming established as a go-to manufacturer and supplier within the beauty industry. Sarah Eaves explains how Quadpack has achieved its well-deserved success.
Sustainable forests: Quadpack interviews Juan Luis Abian Perruca, Executive Director of the Forest Ownership Centre of Catalonia
Can a commercial forest be 100% sustainable? What is 'certified' wood and why should we care? Quadpack interviews Juan Luis Abian Perruca, Executive Director of the Forest Ownership Centre of Catalonia which provides technical and administrative support to the Catalan Association that promotes the PEFC in Catalonia, who explains.
Sylvie de France interview: Designing the perfect perfume bottle
What makes a good perfume bottle design? Its shape? The materials used? Or the fact that it starts a whole new trend? Packaging designer Sylvie de France – currently creating a range of Q-Line perfume bottles for Quadpack – explains how she incorporates that certain 'je ne sais quoi' that makes her designs so special.
Quadpack interviews Antoni Arola about design
With Armand Basi's Wild Forest for Men continuing to scoop up packaging awards, it is clear that wood is a material that is positively trending. Does this mean we will see more of this kind of packaging in future? What inspires designers to integrate it into a pack? And where does such a design begin? Antoni Arola, head of the design studio responsible for Wild Forest, grants an exclusive insight into what makes a good perfume bottle design.
A Quadpack expert's view: Wood's natural beauty
It's trending, it's distinctive, it's natural. The series of interviews with Quadpack's specialists continues and on this occasion it's on the subject of wood. Jaume Ordeig, Product Specialist – Wood, explains just what wood can add to the packaging of cosmetics and perfumery products.
Natura Bissé: 10 years in the luxury beauty sector
Our series of 10th anniversary news items continues, with an interview with our most long-standing client, Natura Bissé. Senior VP of Marketing Patricia Fisas recounts how the beauty market has changed and looks back on a working relationship that has spanned a decade.
- Jo Webb
- Interview -> QP Interview
- Created 11 Jul 2017
- Modified 23 Jul 2018
- Hits 2013