Process Improvement Analyst


Job Title
Process Improvement Analyst
Job Major CategoryProject Management
Job Location
Job Description

Your mission will be to develop, implement and continually improve business processes acrosss the group. 

Function 1: Establish & map current processes. Determine user requirements.
• Undertake 1:1 and user group sessions to establish and map current processes and variations.
• Establish the effectiveness of existing processes in meeting requirements.
• Validate accuracy and relevance of process measurements.
• Obtain qualitative & quantitative user feedback.
• Identify and document issues and conflicts within existing processes.
• Work with process owners and stakeholders to establish business requirements.

Function 2: Analyse process, identify and propose improvement solutions
• Lead cross functional project teams to identify best practice and generate process improvement solutions.
• Identify the root causes of issues and sources of variation.
• Remove non-value adding steps, reduce duplication and bottlenecks.
• Establish new measurements of process effectiveness and efficiency.
• Process map/ model new processes for end users.
• Prepare and deliver communications and presentations to employees, stakeholders and senior managers.

Function 3: Implement and control new processes
• Test and validate new processes.
• Establish and communicate training requirements.
• Support transition of new process back into the operational area.
• Ensure new processes are accurately mapped onto the company’s systems/ software.
• Review process effectiveness/ efficiency measures to identify further opportunities for improvement.

Additional Functions & Responsibilities:
• Support and promote best practice of the company’s process mapping software (BPB).
• Promote a culture of continuous improvement across the group.
• Support departments with advice and expertise throughout operational change
• Establish, maintain and improve the group Quality Management Systems

Qualifications, Experience, Requirements

• Analytical thinking & problem-solving skills. Able to collect, evaluate and interpret information.
• Effective stakeholder management: using negotiation and influencing skills
• Decision making skills, able to use judgement to interpret rules and data.
• Organisational & planning skills, ability to prioritise and manage tasks.
• Critical thinking, questioning & willingness to challenge.
• Strong presentation, communication and listening techniques to illustrate and convey ideas.
• Lead and engage groups, working to generate ideas and identify best practice.

Computer skills: Microsoft Office programs. SAP knowledge preferred.

Language Skills

Proficiency English level and high Spanish level is mandatory. 


Telephone: +34 +34 93 532 2790 Province: Catalonia Country: Spain

  • Sophie Patman
  • Job -> Job Template
  • English
  • Created 18 JAN 2018
  • Modified 18 JAN 2018
  • Hits 783